'Respect us or Leave us' - Security Measures at Bank One reflect mistrust
"I'm hoping they have enough good sense and respect to stop it, If you don't want to respect us, get the hell out of our community."
For Karen Buford, making a deposit at the newly opened Bank One branch in Chatham is a demeaning experience. First, she goes through a glass door with a sign warning against guns and cautioning customers to pass one at a time. She waits impatiently, locked in the narrow confines of a metal detector. A red light means access denied, and a customer service agent's voice fills the space, apologizing for the inconvenience and telling her to remove all dense metal objects from her person, purse or pockets. A green light means she may enter through the second glass door. [more]