'Respect us or Leave us' - Security Measures at Bank One reflect mistrust
/"I'm hoping they have enough good sense and respect to stop it, If you don't want to respect us, get the hell out of our community."
For Karen Buford, making a deposit at the newly opened Bank One branch in Chatham is a demeaning experience. First, she goes through a glass door with a sign warning against guns and cautioning customers to pass one at a time. She waits impatiently, locked in the narrow confines of a metal detector. A red light means access denied, and a customer service agent's voice fills the space, apologizing for the inconvenience and telling her to remove all dense metal objects from her person, purse or pockets. A green light means she may enter through the second glass door. [more]